August 27, 2018

A UV lamp is a UV lamp… right? Perhaps it’s not as simple as that, especially when it comes to protecting public health from harmful waterborne pathogens.

UV lamps often provide the final step (and sometimes the only step) in water disinfection, so it’s critical that they are tested and certified to operate properly within your UV Pure system and to consistently deliver the required UV dose.

We’ve learned that there are non-genuine UV Pure lamps available, but installing these lamps can adversely affect treated water quality and system operation.

Major risks that you and your UV Pure system can encounter when attempting to use non-genuine lamps:

  1. Non-genuine UV lamps are not tested by UV Pure, or verified by third-party certifiers, to meet stringent performance specifications or water quality certification such as NSF/ANSI 55—putting the health and trust of those that depend on safe, clean water at risk.
  2. UV Pure lamps are designed and validated to provide maximum UV output for 9,000 hours, or about a year. Non-genuine lamps may not provide the same assurance.
  3. UV Pure smart controls and sensors may not perform as designed. These systems monitor and alert operators when lamps are approaching end of life and when lamp output drops below optimum performance.
  4. System water quality certifications will become invalid as UV Pure can’t assure system performance when non-genuine lamps are in use, or even after they have been removed.
  5. Sensitive electronic components such as control boards and ballasts may be adversely affected by non-genuine UV lamps, causing poor system performance, reduced component life or sudden component failure.
  6. Damage to UV Pure systems caused by non-genuine lamps cannot be claimed as a warranty repair and any remaining warranty will be void.
  7. Non-genuine lamps are not covered by UV Pure’s industry-leading one-year warranty.

How can you tell if a UV lamp is genuine?

Genuine UV Pure lamps are marked with the UV Pure logo and the UV Pure web URL at the base.

To learn more about the risks of non-genuine UV lamps and how to identify them:

To order replacement UV Pure lamps and to arrange for installation services, please contact your local UV Pure dealer.