UV Pure is expanding the support network for its UV disinfection systems with the addition of Clearford Waterworks as a service representative in Ontario. Clearford Waterworks is the largest operator of privately owned communal water and wastewater treatment systems in Ontario. Its team of licensed operators manages operations and maintenance activities for water and wastewater facilities across the province.
In April 2018, UV Pure provided training to operators from Clearford Waterworks to provide on-site service support, including troubleshooting services, warranty support and parts supply. Since then, Clearford Waterworks has been using its network of operators across southern Ontario to respond to service requests within two hours.
“We recently got a call from the owner of a golf course to provide immediate service for a Hallett™ system that provides potable water disinfection,” says Les Szpunar, Vice President of Clearford Waterworks. “Shortly after the call, we dispatched an operator who quickly identified the issue. Our van was already stocked with spare parts from UV Pure, so we were able to get the system online again that same day.”
For support and service inquiries related to UV Pure systems in Ontario, contact:
Manager, Regulatory Compliance and Reporting at Clearford Waterworks
- Phone : (519) 542-7900
- Email Jackie: firstname.lastname@example.org